Terms of service
The terms on which we provide our services.
Last updated: 16 May 2026.
About these terms
These terms describe the basis on which KitchenSure Compliance Ltd provides its independent food safety consultancy services. By booking a service or using this website, you agree to these terms once they are finalised. The definitive terms will be confirmed during legal review.
Our services
We provide advisory and consultancy services designed to help food businesses prepare and improve. Our services are independent and are not official inspections. Details of what each service includes are set out on the relevant service pages and in any written quote or booking confirmation.
Bookings and payment
Bookings are confirmed in line with our booking process, which may include a deposit. Prices shown on the website are starting prices for guidance; the final price is confirmed before your booking is completed. Payment terms will be set out clearly at the point of booking.
Cancellations and changes
Cancellations and rescheduling are handled under our cancellation policy, which forms part of these terms.
Your responsibilities
You remain responsible for the legal compliance and day-to-day operation of your food business at all times. Our recommendations are advisory. Acting on them, and meeting your legal duties, remains your responsibility. Please see our consultancy disclaimer for important detail.
Liability
The extent and limits of our liability will be set out here following legal review. Nothing in these terms will exclude or limit liability where it would be unlawful to do so.
Contact
If you have any questions about these terms, contact us at info@kitchensure.co.uk.