How it works
Working with us is straightforward. Here is exactly what happens, from choosing a service to putting your improvement plan into action.
- 1
Choose your service
Pick the audit or review that fits your kitchen, from a quick documentation review to a full-day improvement visit. Not sure which suits you? Ask us and we will point you the right way.
- 2
Book a suitable date
Choose a time that works around your service. We agree the date, confirm your exact price, and take a small deposit to hold the slot.
- 3
Receive an on-site assessment
We arrive, introduce ourselves to your responsible manager, and assess your kitchen calmly and thoroughly, the way an environmental health officer would, but on your side.
- 4
Get a prioritised improvement plan
You receive a clear, risk-rated write-up with practical actions ranked by priority, so you know exactly what to fix first.
What to expect on the day
- A calm, professional walk-through of your kitchen and storage areas.
- A review of your records, procedures and day-to-day practices.
- A friendly conversation with your responsible manager about how things run.
- Photographs of any findings, taken only with your permission.
- A short verbal summary of the main points before we leave.
What you receive afterwards
- A written report covering what we assessed.
- Risk-rated findings, so you can see what matters most.
- A prioritised list of practical actions, in a sensible order.
- Clear next steps you can share with your team.
We help you prepare and improve. This is independent support, not an official council inspection, and we never guarantee a Food Hygiene Rating.
Ready to see where your kitchen stands?
Book an independent audit, request a call back, or ask us a question. We reply within one working day.